Return Policy
Thank you for shopping at our Store. We want you to be completely satisfied with your purchase. If you are not, our return policy is here to help. Please review the details below:
Returns
Eligibility:
- Items must be returned within 30 days of the purchase date.
- Items must be unworn, unwashed, and in their original condition with all tags attached.
- Final sale items, underwear, and swimwear are not eligible for returns.
Process:
- Contact our customer service team to initiate a return. Provide your order number and the reason for the return.
- You will receive a return authorization and instructions on how to send back your items.
- Pack the items securely in the original packaging, if possible, and include the return authorization.
Refunds
Eligibility:
- Once we receive and inspect the returned items, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Non-Refundable:
- Shipping and handling charges are non-refundable.
- Any item not in its original condition, damaged, or missing parts for reasons not due to our error may be subject to a partial refund or rejection.
Exchanges
Eligibility:
- Items must be exchanged within 30 days of the purchase date.
- Items must be unworn, unwashed, and in their original condition with all tags attached.
Process:
- Contact our customer service team to initiate an exchange. Provide your order number and the item(s) you wish to exchange.
- You will receive an exchange authorization and instructions on how to send back your items.
- Pack the items securely in the original packaging, if possible, and include the exchange authorization.
- Once we receive your items, we will process the exchange and send you the new item(s).
Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer service team immediately. Provide your order number and a description of the issue. We will arrange for a replacement or refund.
Return Shipping
Customers are responsible for return shipping costs unless the item is damaged or defective. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Contact Us
If you have any questions or concerns regarding our return policy, please feel free to contact our customer service team.
Thank you for shopping with us!
